Credit card payments attract 6% surcharge whilst Cabcharge and Diners attract an 11% surcharge (inclusive of GST).
To avoid payment of surchage we can arrange for client accounts, where payment can be made by direct deposit. Please contact us for more information.
There is an extra surcharge for bookings to special events such as Grand Prix, Spring Carnival, Melbourne Cup, weddings, etc. Please contact us for a customised quote.
For baby and booster seats a $15 surcharge applies. Please be assured that our prices include CityLink tolls and airport parking.
There is an extra $10.00 surcharge for all international airport pick ups.
Wait time - the first 10mins is free grace period for any pick up with additional charge of $1 p/min thereafter.
Full refund for a cancellation two hours or longer before vehicle despatch via the original payment method.
Full refund for a multiple car schedules if cancellation is made prior to two business days via the original payment method.
If you fail to contact your driver at the agreed location, and do not contact us prior to the booking time, the driver may receive 75% of the full amount of the fare.
Note: We service all suburbs. If your suburb is not listed below please submit your query via our booking form.